Saturday, May 18, 2013

Never Buy Anything from RELIANCE DIGITAL

I had a very bad experience with Reliance Digital, Gopalan Mall, Old Madras Road.

I bought a Belking N150 Wireless Router for 2500 Bucks, on 10th May 2013 and exactly 7 days later it stopped working. The terms and conditions on back of bill for reliance digital says that they will exchange any product that is faulty withing 7 working days.

I went to Reliance Digital shop for replacement and they refused !!, when I asked them why, they said that the product should be in sell able condition ? What does that mean ? Why would someone return a product that is working ?

They went back on their own terms and conditions, and told me to get in touch of Belkin itself. I asked them to do it, there was a toll free number mentioned on the Belkin cover and they couldn't get in touch with those, when I asked why, they did not have any answer.

A very bad experience and this was mine first shopping at Reliance Digital as well, I just thank god I did not buy anything big from them, they are total cheats.

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Lies that Reliance Digital have said

1. Belking Toll free number, 1-800-419-5546, does not work after 6:00 pm. When I was there at their shop, they called on the same toll free number some 4 -5 times in-front of me. I just came tried calling on the toll free number and it says "the number does no exists". I have no idea why Reliance store manager would lie to me !

2. Again the store manager said, that belking would come at my home and fix this as they have ONSITE warranty. I just read the Warranty card and it says, we need to go to their center to drop the product. Another Lie...!!!

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The Reliance people just seem to tell lies and sell products to people.. stay away from RELIANCE DIGITAL STORE !!!...